ISC is a nearshore outsourcing company based in the Dominican Republic, focused on merging technology and human expertise to deliver scalable solutions in customer service, technical support, sales operations and compliance.
Intelligent Solutions was founded with one clear purpose: to merge technology and human expertise in outsourcing.
We believe that BPO should not only reduce costs, but also drive measurable growth for our clients.
From the Dominican Republic, we deliver scalable operations to partners in the U.S. and beyond — built on efficiency, compliance, and innovation.
As a nearshore outsourcing company, we help U.S. clients reduce costs, increase efficiency and achieve measurable CX outcomes.
To be the leading company in human capital management and quality services within the sector, recognized for excellence in processes, innovation in solutions, and commitment to information security and confidentiality.
To provide our business partners with comprehensive solutions in recruitment, selection, training, and talent management, supported by strong security and confidentiality policies as well as a solid infrastructure, ensuring efficiency, quality, and sustainable results.
Our strength lies in combining highly skilled professionals with proven methodologies, ensuring efficiency, security, and measurable results for our business partners.
End-to-end solutions in recruitment, selection, and talent retention.
Programs that enhance skills and maximize employee performance.
Strict policies to safeguard confidentiality, integrity, and information security.
Efficient processes designed to deliver quality and sustainable results.
We offer a robust infrastructure capable of supporting projects with up to
200 agents, equipped with the technological and human resources required
to meet the highest industry standards.
Our infrastructure reflects what a modern nearshore outsourcing company should deliver: secure networks, reliable operations and 24/7 availability.
The foundation of our culture and the principles that guide every partnership we build.
We safeguard information with the highest responsibility and ethics.
We deliver excellence in every process for the benefit of our business partners.
We provide precise and effective solutions focused on results.
We continuously improve our processes and services.
Our highly skilled team is dedicated to achieving excellence.
We operate following globally recognized BPO and CX standards, such as those outlined by the CXPA (Customer Experience Professionals Association) .
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